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Direct Line Access - auto configure the extension to a specific Hunt Group.
Posted by Ludy Chacon on 26 July 2010 06:24 PM

Direct Line Access - auto configure the extension to a specific Hunt Group

TalkSwitch has Advanced Extension settings that allow you to auto configure the extension to a specific Hunt Group. Please see below how to complete this.

Direct line access

The Direct Line Access area allows you to select the hunt group that the local extension will use automatically. When an analog phone goes off-hook or a number is dialed on an IP phone, the TalkSwitch unit will automatically find an available line within that hunt group

  • Open TalkSwitch Software
  • Navigate to Local Extension that needs Direct Line Access. (EX: 111, 112 ... )
  1. Click Additional Settings. The Additional Settings window appears.
  2. Select the Direct Line Access tab.
  3. Select the Use direct line access on checkbox. The window enables the list of line hunt groups.
  4. Select the hunt group.

Note: When using direct line access, you hear the telephone company dial tone when you pick up the handset. You do not hear the internal dial tone.
The following features are only available from the internal dial tone

  • Intercom calls
  • System speed dial numbers
  • Calling the receptionist
  • Attaching an account code
  • Intercom paging
  • Group paging
  • Overhead paging
  • Hunt groups
  • Stutter dial tone for new voicemail
  • Voicemail retrieval/access
  • Entering command mode
  • Call pickup
  • Retrieving a parked call
  • Do Not Disturb functions: To obtain an internal dial tone on an analog extension that is set for direct line access, pick up the handset, and then press Flash or Recall. On an IP extension, press **, and then dial the number or function.

Should you require further support or have any questions about this feature please let us know. Thank you for choosing Live-Tech

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