Call Us Toll-Free: 1 (888) 361-8511

Powered by Live-Tech

Knowledgebase: Live-Tech Shop
What are all the steps in an order process?
Posted by Ludy Chacon on 22 September 2010 03:55 PM

What Are All The Steps In An Order Process?

Processing

Order verification, fraud prevention and payment processing. Changes may be made to an order during this step up to the end when the credit card is charged. Charged: Your credit/debit card or other payment has been successfully charged.

Please note that you may no longer make changes to your order.

Packaging

Products are being collected in the warehouse and boxed for shipment.

Shipped

Out of the warehouse and on the road! An e-mail will be sent to your account address with a tracking link (also available by clicking the Order Number above). Information may be delayed on the carrier's website according to update frequency.

What if there is a problem?

Hold

Payment processing has been stalled.

Void

The order has been cancelled (reasons vary). Void orders are null and cannot be re-processed. If you need to re-order as a result, please do so on our website.

If you have any questions or concerns, please contact us for help. Call us toll free: 1-888-361-8511

(521 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).

Powered By Live-Tech